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Return & Exchange

Regular Priced Items bought on our website will gladly be returned for a refund within 14 days of the purchase date. We always recommend returning your order by recorded mail, failure to do so may result in us not being able to process your return/ exchange- we do not take responsibility for items lost in the post. Please use tracked delivery for safer returns. 

Returning/exchanging items must be:

  • Unworn and unwashed
  • The item(s) must have the Annaromerra tags attached
  • Hygiene seals to still be on product
  • No make up stains

Sale items 

Sale items are non refundable and only exchangeable for an item the same price. Please note Annaromerra will not accept sale items for a refund and if you do not choose an exchange item within 7 business days of us receiving your original item will be sent back to you. 

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